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Understand Your Rights Before You Play

tbaj operates under a clear set of legal terms that govern how your account, deposits, and withdrawals are handled — including payments via bKash, Nagad, and Rocket.

Account Eligibility RulesPayment TermsJurisdiction DisclosureUser RightsPolicy Updates
tbaj Understand Your Rights Before You Play
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

Data Retention

We keep your account and transaction data for as long as your account remains active and for a set period after closure. You can request a copy of your data by contacting support with your account ID.

Cookie Policy

tbaj uses cookies to maintain your session, remember your wallet preference between bKash and Nagad, and measure site performance. You can manage cookie settings from your browser at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately and your account can be locked within minutes.

Request a Change

To update your registered details, close your account, or request that your data be deleted, submit the relevant form from the account settings page or contact support directly via live chat.

LEGAL CONTACT PATHS

Reach Us on a Legal or Account Query

Email Support Send your legal query or account dispute to our support address. Include your account ID and any relevant transaction reference from bKash, Nagad, or Rocket for faster handling.
Live Chat Open the chat widget from any page on tbaj. For legal or terms questions, start with your account ID so the team can pull your record without delay.
Account Help Centre The help centre at tbaj covers account closure requests, data access queries, and terms clarification. Most answers are there without needing to contact us directly.

Common Questions About Our Terms

If your question is not below, reach out through live chat or the help centre at tbaj — our team handles account and legal queries directly.

You must be of legal age in your region and in a jurisdiction where accessing online gaming platforms is not prohibited. Eligibility is your responsibility to confirm under local law.

The governing law is stated in the full terms document available on tbaj. Access and eligibility always depend on the laws of your local region, which take precedence over platform terms.

Raise a dispute through account support with the transaction reference from your mobile wallet app. We cross-check against our payment logs and respond with a resolution within the timeframe stated in our terms.

Yes. Submit a data access request via live chat or email, including your account ID. We will provide the data held on your account in line with our retention and privacy policy.

We post a notice on the site when terms are materially updated. If you continue to use your account after the effective date, that counts as acceptance of the revised terms.

Go to account settings and use the closure form, or contact support via live chat. Data deletion requests are processed in line with our retention schedule as outlined in the privacy section of our terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.